Mepco Reviews
Mepco Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mepco reviews show a 1.5 star rating from 170 reviews with 17% of users likely to recommend. Consumers are mostly dissatisfied; rating distribution is heavily unfavorable and many cite high price levels and poor support.
Key Takeaways for Future Customers
- Expect billing and refund issues and difficulty cancelling subscriptions or auto-ship agreements.
- Prepare for long hold times and limited live support; plan documentation and dates when disputing charges.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing after cancellation and unauthorized pulls.
- Many request refunds and report rude, unresponsive customer service.
- Reports of misleading sales practices and trouble receiving policy paperwork.
Positive Feedback
A few customers noted helpful representatives and occasional promised refunds, though follow-up is inconsistent.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mepco reviews show a 1.5 star rating from 170 reviews with 17% of users likely to recommend. Consumers are mostly dissatisfied; rating distribution is heavily unfavorable and many cite high price levels and poor support.
Key Takeaways for Future Customers
- Expect billing and refund issues and difficulty cancelling subscriptions or auto-ship agreements.
- Prepare for long hold times and limited live support; plan documentation and dates when disputing charges.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing after cancellation and unauthorized pulls.
- Many request refunds and report rude, unresponsive customer service.
- Reports of misleading sales practices and trouble receiving policy paperwork.
Positive Feedback
A few customers noted helpful representatives and occasional promised refunds, though follow-up is inconsistent.
Media from reviews
Philadelphia, Pennsylvania
Excellent service
I did speak to someone they were very nice and very knowledgeable. Thank for your help. I appreciate the service
Lancaster, South Carolina
Cancel insuramce
I cancelled my insurance two months ago.. and was supposed to have received the last two payments that I made for may and June and they only paid me for the June payment I would greatly appreciate my refund for may as well bc thats when I actually cancelled my insurance through mepco. There was two payments taken off my card and I only received one back
User's recommendation: Make sure you know what your getting your self into
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDrop coverage
I sold my vehicle, and I need to stop the withdrawal from my Truist Bank account. If you could please give me a call back at [PHONE_NUMBER].
Thank you kindly!
[PERSON_NAME]
- No cons
Preferred solution: Drop bank draft. Please give me a call at (864) 209-****. James D. Atkins
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWater leak
- - Customer reports a water leak at 15 gallons per hour and needs urgent help.
- - They have caregiving responsibilities and limited funds.
The Eastside Utility Company in Chattanooga, TN, called me yesterday and told me I have a bad water leak. They asked me if I was aware of it. I said no! They said I'm losing 15 gallons of water per hour and that I need to address this problem immediately. I had to leave home today and am now on my way home. I don't know what to do about this. Can you please help me? I don't have a lot of money to start plumbing service myself. I have a disabled daughter, and it's taking everything I can do to take care of her. Can you please help? Please get back to me ASAP. Thank you very much. Have a blessed day. Linda Nelson
My phone number is
423-417-****
Address: 5838 Pinelake Dr, Harrison, TN 37341
Last 4 of my social:
2779
User's recommendation: Yes!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
The customer is wrong and MEPCO is correct
- - Billing continues after cancellation; verify dates, times, and account number.
- - MEPCO/Carshield won't mail documents; payments are taken.
Mepco keeps billing after cancellation. Be sure of dates, times, account number, and the person you spoke to about the warranty.
Every piece of information... they won't mail you anything. They just take. I would avoid this company Mepco/Carshield.
They are very bad with customer service and will fight you, the customer. There is no winning. They think they are infallible. A serious inquiry turns ugly the minute their customer service opens their mouth.
Avoid, avoid! Steer clear.
- No pros
- Worst customer service ever the customer is wrong
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sarasota, Florida
Cancelled and still being billed. Never received cancellation letter. No return calls.
- - Policy canceled in May; final balance paid; awaiting closure.
- - Calls ended by 7/9/26, but 6/1 and 7/1 balances still arrive; no cancellation letter.
I cancelled my policy at the end of May 2026 and paid a final balance. They said I would receive a written closure notice in the mail.
I have received daily calls and several texts per week about my bill. I've spoken to customer service many times, and it was confirmed the account was cancelled and they would put in a request to have the calls stop. It is 7/9/26, and I will say the calls have finally ended. But now I have a balance due statement for 6/1 and 7/1/26 and still no cancellation letter.
After several more calls to customer service and leaving messages with no response, I am looking to see what I can do further to try and get this aggravation to stop and secure the cancellation notice and a $0 balance statement.
I faxed and emailed a letter today, and I am mailing a copy to every known address I have for them in the hopes I receive something. Their customer service is horrible.
- No response to calls harassment after policy cancelled
Preferred solution: Cancellation notice copy and confirmation of a $0 balance and no further harrassment.
User's recommendation: NEVER SIGN UP
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I was called yesterday and told I was due a refund on my 2018 Ford F150. I sold it last September 2025.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lake Worth, Florida
Fraud
Had to file 2 disputes. Had to cancel and wait for another debit card.
Never heard anything back from mepco. I still dont even know who they are
Took two payments from my debit card. I do not know what this is. I have no account with them
Once I allowed my family member to use my debit card for payment. It was not saved.
Again, they took a payment from my debit card. I cannot speak to anyone.
This place is fraudulent. Fraud!
Preferred solution: Full refund
User's recommendation: Fraudulent not a real company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel coverage
I have nothing to say
I want to cancel coverage and no one seems to know where my payment went of 113 dollars and I need some clarity. I have a form saying mepco is being sent my payments I want to cancel coverage and be refunded
- Good company
- Need live agents
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancelation
I can't afford to keep paying this type of insurance then pay my auto insurance then pay my cat note. I want to cancel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to give new card number I was hacked
I did not get to speak with an agent to give my new card number. What do I do now? I wish there was a number to call direct so as not to be confused when calling and getting the old lady AI.
User's recommendation: Keep calling
Baton Rouge, Louisiana
Cancel my account
- - No one is available to assist and callbacks promised by the staff are not happening.
- - I want to cancel the coverage and stop the billing.
I was told no one is available, someone will call me back later today, and that's unacceptable. I no longer want the coverage financed.
They aren't available to keep up.
I have spoken with these people several times, and they are still billing me for coverage that I don't want. I need to cancel the coverage, and they are not available to speak with me.
Preferred solution: Full refund
User's recommendation: Do not get this coverage
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lincoln, Nebraska
Refund
- - Refund of $209.15 after account closure on May 20; charge was in June and the representative promised a call that never came.
The customer service guy said he would get a hold of Steven whos been looking at my account or working with it and Im supposed to be getting a refund of $209.15 because they close the account May 20 and they took it out in June. I want my money back and that Steven was supposed to call me in a little bit well that never happened.
Im very unsatisfied. I want my money back in my account.
North Port, Florida
I want to cancel the service
i appreciated the representative's assistance. I was going to cancel and she indicated that I had a free oil change.
Mcminnville, Oregon
Close my account I did not authorize it
I did not authorize this account and would a lot it to be closed and stop charging me I am in my 70s with limited income.
My name is Amanda Witter (503)583-**** I live in McMinnville,Oregon, Thank You I do have a home warranty with first American and these charges seems to have started aroundthat time time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Birmingham, Alabama
Tried to cancel my policy twice
The reason I want to cancel is that I tried to call the numbers and got this stupid Just Answer site, which was a runaround. When Just Answer said to send a refundable $5.00 and $65.00, I got a fraud alert from the bank.
I was glad I stopped payment.
I have been paying for years; that money is gone. You will not get any more.
- Are a fraud
Preferred solution: Cancel my policy I did lose money it had a couple of I don’t know how much I have lost
User's recommendation: Do not get Everything Breaks
About
Mepco is a financial corporation that provides payment plans for vehicle service contracts. Such contracts all customers to pay for vehicle over time. The company deals with third part of vehicle contractors all over the United States. Mepco was established in 1964. Millions of people in the USA already enjoy flexible, fast and easy payments from Mepco. Online account management system is an easy tool for managing vehicle service contract payment plans. Mepco is accredited by Better Business Bureau, and has A rate. Millions of people have already made sure Mepco is really worth dealing with. Pay for your vehicle with Mepco
Mepco is ranked 775 out of 5779 in Financial Services category
USA, Asia
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